Team Member Feature | April 2, 2026
Caring Career Spotlight: Ryan, AVP of Operations, Personal Care
Great care starts with great people, leaders who bring compassion, energy and a deep sense of purpose to everything they do. For Ryan, Area Vice President of Operations for personal care services, that mindset shows up in how he leads his team, supports patients and builds meaningful connections across the organization.
Ryan joined 色色视频 in August 2025, bringing a strong background in long-term care and hospice operations.
鈥淓ven just a few months in, I already feel at home,鈥 Ryan shares. 鈥淚 couldn鈥檛 be more pleased with my experience so far, and I鈥檓 excited about what鈥檚 ahead as we continue to grow and expand into new markets.鈥
That sense of excitement is rooted in something deeper. Ryan said this work has always been about helping others.
鈥淚 was raised in a close, supportive family where kindness was a core value,鈥 he says. 鈥淚 remember hearing the message to 鈥榣ook for the helpers,鈥 and that has always stayed with me. Healthcare gives us the opportunity to be that helper for someone every single day.鈥
That perspective shapes how Ryan approaches both leadership and care. He believes that even small acts of kindness can have a lasting impact, and he sees that play out regularly across his teams.
One moment that stands out happened around Thanksgiving, when a client was facing a difficult situation after experiencing a major loss. With cold weather setting in and limited resources, the client was going through an especially challenging time.
鈥淥ur team continued to check in on him, but what stood out most was how they went above and beyond,鈥 Ryan recalls. 鈥淥ne team member even visited on their own time on Thanksgiving and brought a homemade meal to make sure he didn鈥檛 feel alone.鈥
Ryan said that kind of compassion is what defines 色色视频.
鈥淵ou can鈥檛 train that level of care. It comes from who people are,鈥 he says. 鈥淎nd I see it every day. It鈥檚 what makes me proud to be part of this team.鈥
That same spirit carries into the culture Ryan experiences at Elara. He credits the organization鈥檚 leadership and team environment as key reasons he enjoys coming to work each day.
鈥淚 felt a genuine connection with the leaders here right from the start,鈥 he says. 鈥淭heir passion and excitement made me want to be part of this team. Now, I get to bring that same energy to my own team every day.鈥
Working closely with the Missouri personal care services team, Ryan has seen how a supportive, positive environment can drive both team success and better patient outcomes.
鈥淚t鈥檚 a culture of encouragement and shared success,鈥 he says. 鈥淚鈥檓 constantly telling the team, 鈥業鈥檓 in a great mood and nothing is going to change that,鈥 because that energy matters. When people feel supported, it shows in the care they provide.鈥
Collaboration is another key part of that success. Ryan views delivering great care as a shared responsibility across the entire organization.
鈥淲e promote Elara through the care we provide every day. When we show up with compassion and consistency, that鈥檚 what builds trust with our clients and families,鈥 he said.
That approach recently made a difference when a state-funded program was unexpectedly discontinued, leaving several clients at risk of losing services. Ryan鈥檚 team acted quickly, reaching out to those affected and working to find alternative solutions so care could continue without interruption.
鈥淚t was a moment where our team truly stepped up,鈥 he says. 鈥淲e were able to maintain services and support those clients during a stressful time. That鈥檚 what it means to go above and beyond.鈥
Ryan said it all comes back to purpose: supporting people when they need it most and leading teams that are committed to doing the same.
鈥淭his work is about showing up for others,鈥 he says. 鈥淲hether it鈥檚 a patient, a family member or a teammate, we all have the opportunity to make someone鈥檚 day a little easier.鈥







