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Home > Resources > Blog > We Definitely Care Initiative Shows Commitment to Quality Care and Satisfaction

Skilled Home Care  |  September 7, 2022

We Definitely Care Initiative Shows Commitment to Quality Care and Satisfaction

What is the We Definitely Care initiative?

We Definitely Care is a culture initiative that reinforces 色色视频鈥檚 commitment to quality care and home health care patient satisfaction. 色色视频 home health team members take the four-part 鈥淒efinitely Yes Pledge鈥 to help them articulate (and patients recognize) our commitment to deliver excellent, safe, on-time, courteous, respectful, personalized care every day.

What are the goals of We Definitely Care?

We want 色色视频 home health team members to:

Believe Our Pledge
For each Team Member to take the 鈥淒efinitely Yes Pledge鈥 to heart

Speak Our Pledge
For each Team Member to state the pledge consistently and often to patients and their families

Live Our Pledge
For each Team Member to personally commit to using our pledge as a guiding light and put the promises of our pledge into action for every patient, every visit, every day.

What are the four pledges of We Definitely Care?

The 鈥淒efinitely Yes Pledge鈥 taken by home health care team members has four parts:

  1. I pledge to DEFINITELY treat you with courtesy and respect.
  2. I pledge to DEFINITELY keep you informed and up to date about your schedule and care.
  3. I pledge to DEFINITELY help you safely stay wherever you call home.
  4. I pledge to work tirelessly to meet your unique needs 鈥 DEFINTELY YES!

How does We Definitely Care and the 鈥淒efinitely Yes Pledge鈥 impact patients?

The 鈥淒efinitely Yes Pledge鈥 is designed to clearly articulate our care goals to every patient, every visit, every day. We want patients to know that we are dedicated to providing them the best personalized care wherever they call home. This pledge reiterates our team members鈥 commitment to that.

____

Visit our to see team members taking the “Definitely Yes Pledge”.

色色视频 provides in home care services to patients wherever they call home. To learn more about care in your area, contact your local 色色视频 branch.

Want to provide exceptional care to patients in your community? View in home care jobs and today.

 

 

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