Team Member Feature
Caring Career Spotlight: Vincenza, RN, Clinical Team Manager
Vincenza’s home care career began in 2007 as a field nurse, a role that provided the foundation for the clinical leadership position she holds today. Along the way, she has built a career focused on patient advocacy, clinical excellence and helping people remain safe and independent at home.
During her time in the field, Vincenza developed strong clinical skills while building relationships with patients and families. One of the most rewarding parts of the role was seeing how consistent care and support could help patients improve over time.
“Seeing a patient smile, knowing that my care provides comfort and reassurance, is incredibly rewarding,” Vincenza said. “That continues to motivate me and gives me a strong sense of purpose.”
As her experience grew, so did her responsibilities. Vincenza became an in-service trainer, helping personal care aides strengthen their skills through both classroom education and hands-on support in patients’ homes. The role allowed her to share her knowledge while helping caregivers provide even better care.
In 2018, she transitioned into the role of clinical team manager. Today, she uses the experience she gained in the field to support patients, families and caregivers in a different way.
“My experience as a field nurse allows me to assess situations effectively, make sound clinical judgments and implement appropriate interventions,” she said. “I remain committed to ensuring that every patient receives the highest quality of care.”
For Vincenza, nursing has always been about helping people through health challenges and making a meaningful difference in their lives. Watching patients make progress is what continues to inspire her.
“I consistently reinforce that the patient is at the center of everything I do,” she said.
That commitment was especially evident when she worked with a patient who had been admitted to a nursing facility after experiencing repeated falls and hospitalizations. The patient wanted to return home but needed a higher level of support to do so safely.
Drawing on her knowledge of New York’s Nursing Home Transition and Diversion (NHTD) Waiver Program, Vincenza worked closely with the patient’s daughter and the care team to explore available options. Through those collaborative efforts, the patient was approved for additional services and able to return home with around-the-clock support.
Today, the patient is living safely in familiar surroundings with the care she needs.
“This experience was incredibly meaningful to me,” Vincenza said. “It reinforced my commitment to patient advocacy and care coordination, and I take pride in knowing that I helped connect the patient with the right level of care.”
Vincenza credits much of her own growth and success to the support she has received throughout her career.
“A significant part of my growth as a home care nurse is attributed to my manager,” she said. “Her guidance, patience and leadership have played a critical role in shaping the nurse I am today.”
She also values the teamwork that makes quality patient care possible.
“I am part of a dedicated and supportive team that includes both clinical and administrative staff,” she said. “Our teamwork and mutual support enable us to achieve positive patient outcomes.”
Today, Vincenza remains focused on advocating for patients, supporting her team and helping people receive the care they need to live safely and independently at home.







